Return Policy

Return Policy

All sales are final. 

Damages and issues
Please inspect your order upon reception and contact us within 48 hours once order has been delivered if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please email us at 823crafts@bffandcompany.com with a description of the problem along with your order number.

Your satisfaction is our number one priority. 

Please let us know how we are doing and how we can improve.